My Prescriptions
Every prescription your ScanSureX doctors have written — view it, print it, or fill it at a partner pharmacy.
Your recordsAbout this service
A prescription written in a consultation becomes a record in your account rather than a photograph on your phone. From here it can be printed for a walk-in pharmacy or carried straight into Medicines, where the pharmacist reviews it before a prescription-only medicine ships.
Worth knowing first
Prescriptions issued on the platform are structured records with the prescribing doctor attached.
A prescription here can be used directly when ordering medicines.
The pharmacist reviews it independently — the record does not bypass the clinical check.
Step by step
Patient: You have just consulted a doctor, or need to re-read what you were prescribed.
- 1Open My Prescriptions
Prescriptions are listed newest first, with the doctor and the date.
- 2Open one
See the medicines, the dosage and the instructions as the doctor wrote them.
- 3Print or carry it
Print it for a walk-in pharmacy, or keep it in the app.
- 4Fill it online
Go to Medicines and order against it. A pharmacist reviews it before a prescription-only medicine is dispensed.
Good to know
- Prescriptions written outside ScanSureX can be uploaded when ordering medicines.
- A pharmacist reviews every prescription before a prescription-only medicine is dispensed — including ones issued on the platform.
- Prescriptions have a validity period set by the prescribing doctor.
How money moves
Prescription records are part of your account; you pay only for the medicines you order.
Questions
Can I use a paper prescription?
Can I get a refill?
Related
Ready to use My Prescriptions?
It opens on the ScanSureX patient portal. These are your own records, so the portal asks you to sign in first. Sign-in is a one-time code sent to your mobile.