Retail pharmacy
Dispense ScanSureX prescriptions over your counter — scan the patient's QR, get their consent, and hand over the medicine.
Licence and documentsAbout this programme
This is the counter, not the warehouse. A patient walks in with a ScanSureX prescription on their phone; you scan its QR, the patient approves your request to see it, and you dispense against it. Partial dispensing is first-class — what you hand over is recorded against the prescription so the next pharmacy sees what is left.
Worth knowing first
Scanning raises a request; the patient approves it on their own phone before you see the prescription.
Give what you have. The prescription records what was dispensed and what remains.
Dispensing is refused unless your shop is approved and both your drug licence and your registered pharmacist's council registration are still valid.
Signing up
You run a retail pharmacy, in the retail pharmacy portal on port 3010.
- 1Register the shop
Pharmacy name, owner name, full address, and the shop's drug licence number and expiry.
- 2Name your registered pharmacist
Their name, council registration number, issuing council and its expiry date. The shop's authority to dispense hangs on this person.
- 3Upload compliance documents
Your paperwork goes in for review, reachable afterwards only through signed short-lived links.
- 4Wait for verification
A new shop sits in pending verification. An administrator approves, rejects or suspends it.
- 5Keep both registrations live
An expired drug licence or an expired pharmacist registration stops dispensing, whatever your approval says.
Day to day
A patient is standing at your counter with a prescription on their phone.
- 1Scan the QR
Scanning identifies the prescription without revealing it.
- 2Request access
The patient sees your request and approves or refuses it. A refusal ends there — there is no override.
- 3Read the prescription
With consent given you see what was prescribed, by whom, and what has already been dispensed elsewhere.
- 4Build the purchase
Put together what you can supply from your own stock and catalogue.
- 5Review it
The purchase is reviewed before it is confirmed — the check between reading a prescription and handing over medicine.
- 6Confirm and take payment
Confirming makes it payable; the patient pays and the dispense is recorded.
- 7The prescription updates itself
It becomes partially or fully dispensed. The next pharmacy the patient visits sees the remainder, not the original.
Good to know
- You cannot read a prescription without the patient approving your access request on their own device.
- Dispensing is refused unless the shop is approved AND the drug licence AND the pharmacist's council registration are all live.
- Cancelled, expired and frozen prescriptions are refused at scan, at view and at payment — the refusal is not a single check that can be skipped.
- Partial dispensing is expected and recorded; the remainder stays available to the patient elsewhere.
- Compliance documents are reachable only through signed short-lived links, never a public URL.
How money moves
The purchase is confirmed and then paid, and the dispense is recorded against the prescription. Pricing is your shop's own.